Warranty Policy

At Harvestaire, we know the cost of downtime during harvest. We are committed to get you back working as quickly as possible. We back this up with a 12-month replacement warranty on imported parts and Harvestaire Advantage 18-month warranty on our manufactured products as detailed below.

Harvestaire warrant that it will repair or replace (whichever it deems advisable) any product manufactured or sold by Harvestaire which proves to be defective in material or workmanship within a period of one year from the date of original purchase on invoice.

Warranty service can be obtained by completing and submitting a return materials authorisation (RMA) form and submitting photos of the defective item. The RMA form can be accessed by logging onto your account on our online store or contacting our sales team.

When requesting a warranty repair, you do not need to return the item to us, in the event where we are unable to determine the cause of the failure, we might request that you return the part to us, at our cost.

If found defective under the terms of this warranty, repair or replacement will be made without charge.

If found not to be defective you will be notified, and in the event where the item was retuned to us, the return freight cost will be charged to your account.

The warranty covers normal use and does not cover damage or defect which results from alteration, accident or neglect or improper installation, operation, or maintenance. Harvestaire’s obligation under this warranty is limited to the repair or replacement of the defective products (up to the purchase price).

Harvestaire neither assumes or authorises any other person to give any warranty or to assume any other obligation on its behalf.