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Parts Returns Policy


What to do if there's a problem with your order

 

The Harvestaire Returns Policy applies to all purchases made via phone, in person and online at www.harvestaire.com.au, Items can be returned within 30 days of invoice date without penalty.


All part returns must be accompanied by an approved return materials authorization (RMA) form. The RMA form can be accessed by logging onto your account on our online store or contacting our sales team.


Items returned after 30 days but no later than 90 days of Invoice date will carry a restocking charge of up to 25% of the returned order value. The restocking fee can vary based on circumstances.


Strictly no items can be returned or refunded after 90 days of Invoice date.


Special order or make to order items are non-refundable and cannot be returned.


All items returned must be in new condition.